Our Team

The people who keep your care running smoothly

Behind every visit is a team working together — from the first hello at the front desk to the follow-up call after you leave. Here's who they are and how each one can help you.

Front Office Back Office Chronic CareManagement Administration You
Check-in, scheduling & referrals

Front Office

Our Front Office Team is the heart of the patient experience and often the first friendly faces you see when you walk through our doors and the last to wish you well on your way out. Dedicated, knowledgeable, and compassionate, they play a vital role in ensuring your visit runs smoothly from start to finish.

From welcoming patients and managing check-in and check-out processes to coordinating referrals and handling phone communications, our team works behind the scenes to keep patients connected to the care they need. Whether they are answering questions, scheduling appointments, assisting with insurance and referral navigation, or helping patients find the right resources, they are committed to providing exceptional service with professionalism and a smile.

Focused on creating a positive experience for every patient, our Front Office Team is proud to be the first hello and the final goodbye that helps make your healthcare journey seamless and supportive.

  • Patient Focused
  • Appointments Made Easy
  • Insurance & Referral Support
  • Always Here to Help
  • Service With a Smile
  • Compassion in Every Interaction
Clinical support for your providers

Back Office

Our Back Office Team is the engine that keeps our clinic running smoothly each day. Working alongside our providers, they play a critical role in ensuring patients receive efficient, high-quality care from start to finish.

As the providers’ trusted right hand, this dedicated team manages the flow of clinical operations, helping appointments stay on schedule while supporting patient care every step of the way. They assist with patient rooming, care coordination, results reporting, medication and treatment questions, and communication between patients and providers.

Behind the scenes, their expertise, organization, and attention to detail help create a seamless experience for both patients and staff. Whether they're answering clinical questions, following up on results, or ensuring providers have the information they need, our Back Office Team is committed to delivering exceptional support and compassionate care every day.

  • Clinical Care Support
  • Efficient Care Coordination
  • Appointments Kept on Track
  • Patient & Provider Communication
  • Results & Follow-Up Management
  • Compassion in Every Interaction
Support between visits for Medicare patients

Chronic Care Management (CCM)

Our Chronic Care Management (CCM) Team is dedicated to helping Medicare patients stay healthy, informed, and connected to their care between office visits. With more than 40 years of combined experience as medical assistants, these compassionate professionals serve as a trusted point of contact for patients managing chronic health conditions.

Each patient is paired with a CCM team member who provides personalized support, helping coordinate care, answer questions, monitor health concerns, and ensure medications are taken safely and effectively. By maintaining regular communication with patients and providers, they help address issues early, promote better health outcomes, and make navigating healthcare less overwhelming.

Focused on continuity of care and patient well-being, our Chronic Care Management Team is committed to building lasting relationships and providing the guidance, support, and advocacy patients need to manage their health with confidence.

  • Personalized Patient Support
  • Regular Care Coordination
  • Medication Management
  • Chronic Condition Monitoring
  • Provider Communication
  • Long-Term Health Partnership
Operations, billing & community

Administration

Our Admin Team is the engine that keeps our practice running smoothly. Working behind the scenes, they handle the operational, financial, and organizational details that make everything else possible — so our clinical teams can stay fully focused on caring for you.

From overseeing daily operations and managing billing to building partnerships and connecting with our community, our team keeps every part of the practice moving in the same direction. Whether they’re coordinating across departments, ensuring accurate and transparent billing, developing new opportunities to serve you better, or sharing our story with the community, they are committed to supporting both our patients and our staff with professionalism and care.

Focused on strengthening the foundation that quality care is built on, our Admin Team is proud to be the steady, dependable force that helps our practice grow and thrive.

  • Insurance Benefits Guidance
  • Accurate Claims Processing
  • Billing Support & Assistance
  • Claim Status Updates
  • Patient & Provider Coordination
  • Clear, Compassionate Service

Not sure who to ask?

Call our main line and we'll connect you with the right team.

480 539-8680
  • Scheduling, check-in, insurance or a referralFront Office
  • Test results, medications or a question for your providerBack Office
  • Ongoing support for a chronic condition (Medicare)CCM
  • A bill, claim or payment questionAdministration